Privacy Policy

Last updated: September 2026

Who We Are

Voltrex Phone Repair Specialists operates at 248/250 Lavender Hill, London SW11 1LJ. You can contact us at ash@voltrexrepair.co.uk or by calling 07466310450.

What Information We Collect

We may collect the following personal information when you use our booking form, contact us by email or phone, or visit our counter:

• Your name and contact details (phone number, email address)
• Device information (make, model, fault description)
• Appointment date and time preferences

How We Use Your Information

We use the information you provide solely to:

• Confirm and manage your repair appointment
• Contact you about the status of your device
• Respond to enquiries you send us

We do not sell, rent or share your personal information with third parties for marketing purposes.

Data Retention

We retain your contact and repair information for up to 12 months after your repair is completed, then delete it. You may request deletion of your data at any time by emailing us.

Your Rights

Under UK GDPR you have the right to access, correct or erase your personal data. To exercise any of these rights, contact us at ash@voltrexrepair.co.uk.

Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies. See our Cookie Policy for details.

Changes to This Policy

We may update this policy from time to time. The current version is always available at this URL.

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