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Phone Repair Tips & Guides

Straight-talking advice from our technicians in Clapham Junction. No jargon, no upselling — just useful information.

Screen Repairs
My Phone Screen Has Lines on It — What Does It Mean?
Vertical lines, horizontal lines, flickering — here’s what’s causing them, whether they’ll get worse, and what can actually be done about it.
4 min readScreens
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Battery Health
Why Does My iPhone Battery Drain So Fast?
Full charge at 8am, dead by lunch. Here’s how to tell if it’s a setting you can fix for free or a battery that’s worn out and needs replacing.
5 min readBattery
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Repair Advice
What Happens to Your Data When Your Phone Gets Repaired?
Will your photos, messages and apps be safe? Here’s exactly what happens to your data during a screen, battery or port repair — and the one thing worth doing beforehand.
4 min readAdvice
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Battery & Charging
My Phone Won’t Charge — Is It the Battery or the Charging Port?
You plug in and nothing happens. Before you buy a new cable or panic, here’s how to tell exactly what’s wrong — and what to do about it.
5 min readCharging
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Repairs & Advice
Should You Repair or Replace Your Phone?
Cracked screen or dying battery — is it worth fixing? Here’s how to work out whether a repair makes financial sense or whether it’s time to upgrade.
4 min readAdvice
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Device Care
Why Is My Phone Overheating?
Phone getting hot? Here’s what’s actually causing it, which cases are harmless, and the warning signs that mean the battery is failing and needs attention.
4 min readDevice Care
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Device Care
Why Does My Phone Speaker Sound Muffled?
Most muffled speakers aren't broken — they're blocked. Here's how to tell the difference between debris, a software issue, and an actual blown speaker.
4 min readDevice Care
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Charging & Ports
Phone Not Charging? It’s Probably Not the Cable
Most people blame the cable first. The real culprit is usually a lint-clogged port or a worn connector — and one of those is a free fix you can do right now.
4 min readCharging
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Screen Repairs
Cracked Screen But Still Works? Here's Why You Shouldn't Wait to Fix It
It feels harmless to keep using a phone with a cracked screen. Here's what's actually happening underneath and why waiting can turn a cheap fix into an expensive one.
4 min readScreens
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Screen Repairs
OEM vs 3rd Party Phone Screens: What's the Actual Difference?
You'll hear both terms when getting a screen replaced. But which is better, which is cheaper, and does it actually matter? We break it down honestly.
5 min readScreens
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Battery Health
6 Signs Your Phone Battery Needs Replacing (Don't Ignore #3)
A failing battery doesn't always mean a dead phone — but it will get worse. Here are the warning signs and when to act.
4 min readBattery
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Water Damage
Dropped Your Phone in Water? Do This Immediately (And Skip the Rice)
The rice myth is everywhere — and it's wrong. Here's what actually works in the first 30 minutes after water damage.
4 min readWater Damage
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Repair Times
How Long Does a Phone Repair Actually Take? (By Repair Type)
Screen, battery, charging port, water damage — repair times vary. Here's exactly what to expect so you're not left waiting.
3 min readGeneral
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Screen Repairs
How to Tell If Your Phone Screen Is Original or Has Been Replaced
Bought a second-hand phone or had a repair done elsewhere? Here's how to check whether your screen is genuine — iPhone and Samsung.
5 min readScreens
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